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PC remote control, Mac remote control, Linux remote control – you have it all with Bomgar
Although PCs are largely the platform of choice, plenty of companies are looking to include Mac: Both IBM and Cisco are apparently evaluating it, and Juniper Systems is conducting a pilot involving 600 staff. Juniper CIO, Michele Goins, said that if support costs aren’t too high let’s open the floodgates and go Mac. The primary concern with support is having IT helpdesk reps who can manage a mixed environment: hiring and/or training support specialists would drive costs up. Companies considering integrating with Mac should have a look at Bomgar for their help desk support software: You can support Mac, PC, and Linux on one platform, and the price tag, especially over a long period of time is impressive. A comparative cost analysis shows a savings of nearly two-thirds over a five-year period. That could certainly help defray the costs of getting IT help desk reps up to speed. Check it out.
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