Pertinacious (Makati) - Call Center Company List

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Philippine Call Center Company
Pertinacious (Makati)

Address:
Pertinacious Corp.
12/F Legaspi Suites
Salcedo St., Makati City
Philippines
Pertinacious is an outsourcing and consuling company specialize in call center dialing solution called WEBSTAR from purity software and provide outbound marketing programs like appointment setting.

While they have been developing and installing Call-Center dialers in the U.S.A and the U.K. for more than 20 years, today they have a strong presence in the Philippines, where the Call-Center industry is just developing! The Philippines now has approximately 100,000 Call-Center stations and while that seems a lot, it only represents 70% of the amount of Call-Centers (not Stations, Centers) that are in the U.S.A. The point of this statement is that the growth of the number of Call-Centers and agents in the Philippines now and in the near future is growing faster than local management can be trained and gain experience, so it is extremely important that any Call-Center dialing solution installed be USER FRIENDLY AND MANAGEABLE! “Which the WEBSTAR Dialer is”!
During the first several months the Purity technical and management staff maintain and support the system, giving the new centers time to focus on their building staff and management for their production operations! It also for the small centers reduces their overhead cost by not having to hire and pay highly skilled/priced I.T. personnel to manage their telco and database for 20 or 30 stations. The system is so simple that basically no I.T. personnel is required for operating the system, it’s self by the time the Purity personnel hand over the system.
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